Hi all, I am on win 11, SC 3.14.1. When I open a helpfile with ctrl-d and scroll and click in the window after a few clicks the window goes white and I have to reload it. Can anyone help me please? Thanks for any hint what is wrong…
Best
Pieter
solved! Deleted Help-Folder in appData.
prko
April 29, 2026, 6:14am
3
I have observed that this issue, which was introduced in version 3.14.0, appears intermittently, and I have not yet found a solution.
I solved it with deleting the HelpFile in AppData/Supercollider.
prko
April 29, 2026, 7:16am
5
Sorry for the confusing wording. I’m experiencing this issue on macOS:
opened 06:02AM - 26 May 25 UTC
bug
comp: SCDoc
## Environment
* SuperCollider version: 3.14.0-dev [771dcbc]
* Operating system… : maxOS14.7.6. (On Windows 11, tested with [1d99463], and on Windows I could not find this issue.)
## Steps to reproduce
```supercollider
Browsing Help Documentation with code evaluation
```
## Expected vs. actual behavior
It should be no issue, but HelpBrowser displays a blank page. Watch [the demo video](https://www.dropbox.com/scl/fi/wawxikw158pxjz7mhirg0/HelpBrowser-white-page.mov?rlkey=cls2wsdd715ptl3bodvxgzlqk&st=zmwh0y6f&dl=0), especially
- several seconds from 0'40''
- several seconds from 1'40"
I don’t remember whether I also experienced it on Windows.